MAINTENANCE: Should you find any equipment in your room to be out of order, please kindly inform the reception, dial: 0.
MESSAGE: Messages will be delivered directly to your room, but on your request you can pick them up at the reception as well.
MEDICAL ASSISTANCE: Please, contact our reception.
MOBILE PHONE: Mobile telephones can be used throughout the hotel, although kindly refrain from usage in the restaurant/ bar and common areas. For the well-being of our guests we trust on your kind understanding that the ringing tone has to be kept on a low level in the breakfast room and inside the hotel.
MONEY EXCHANGE: EUR and HUF (Hungarian forint) cash payment at the reception is accepted, however money exchange in the hotel is not possible. The reception may advise you of the nearby banks, exchange offices and their opening hours. Our hotel does not accept €500 banknotes.
NEWSPAPERS, MAGAZINES: Complimentary newspapers and magazines are available at the lobby.
PAPER COSMETIC WIPES: Bathroom amenity, if you require more, please indicate your extra requirements at reception.
PARKING: For those who travel with car we can suggest one of the parking houses in the neighborhood. For more information please contact the reception.
PAYMENT: You can pay in Hungarian Forint and in Euro. The following bank cards are accepted for payment: American Express, Eurocard/Mastercard, Maestro, Visa, Visa Electron. Our hotel also accepts SZÉP cards, MKB, OTP and K&H cards are accepted.
PETROL STATION: There are several petrol stations near the center of the town within 10-15 minutes by car. The nearest station is located within 10 minutes by car from our hotel: OMV - Baross utca 5. Please contact the reception for directions.
PHARMACY, MEDICAL ASSISTANCE: The nearest pharmacy is approximately 3-minute-walk far from our hotel. For more information, please contact our reception. 'Ó utcai gyógyszertár': Bajcsy-Zsilinszky köz 1.
PHOTOCOPYING: Photocopying and printing is available at the reception. Surcharge may apply. Please, contact our reception for further information and rates.
PILLOW: Please, contact our reception to have a complimentary extra pillow delivered to your room.
POST OFFICE: The closest post office is located 5 minutes from the hotel.
PRINT: You have the possibility to print documents at the reception desk. Please send the documents you wish to print to hotel@12revayhotel.com. For further information please contact the reception staff. Charges my apply for this service.
PUBLIC TELEPHONE: Telephone calls can be initiated from our reception. Please, contact the reception for further information and rates.
RADIO: You can access a few radio channels using your TV.
RECEPTION: Our reception team is at your kind disposal 24 hours every day of the week either in person or via house phone on extension 0.
SEWING KIT: Standard amenity in your room, however, if you would need more, it is available for sale at the reception.
SEWING SERVICES: Available for an extra charge. For more information, please contact our Reception.
SLIPPERS: If required, slippers are available for sale at the reception,
SPECIAL DIET: If you have special dietary requirements regarding breakfast, please indicate such requests every day to reception and our staff will assist you further, even in selection of allergen-free ingredients.
ROOM RESERVATION: Should you wish to book a room for your upcoming visit, please, contact our Reception. Visit the official website of 12 Revay Hotel for the best available rates and discounted package offers: 12revayhotel.com. Should you plan to visit our hotel more frequently please request information about our loyalty program.
ROOM TO ROOM CALL: For calling from one room to another please dial the 3 digits of the desired room number. If you wish to be transferred by the reception, please dial: 0.
SAFE AND RESPONSIBILITY: Please, keep your valuables in the room safe or at our reception. The hotel does not take any responsibility for the valuables left in the room. Please find the description about the use of the safe in the wardrobe on the safe’s door.
Additional storage is possible in the central safe at the reception, please contact our staff for more information.
SEWING KIT: You will find the sewing kit in the room, however, you would need more, it is available at the reception for sale.
SEWING SERVICE: Upon request we can sew your clothing, the time for fix depends on the clothing. For prices and the service please ask our reception.
SHOE SHINING: Shoe shining machine is available on the ground floor in the lobby.
SHOE CLEANING KIT: In addition to the shoe cleaning machine in the lobby, you will also find a shoe cleaning kit and shoe scoop in your room.
SHOE CLEANING SERVICE: Upon request we can clean your shoes, the time of the cleaning depends from the shoe’s material. For prices and the service please ask our reception.
SHOPS: Please contact the reception for the list of shops and opening hours.
SIGHTSEEING, EXCURSIONS: Budapest and its surroundings offer a wide range of programs and excursions. Please contact our reception for further information.
SMOKING: Please note that 12 Revay Hotel is a dedicated nonsmoking hotel for the comfort and health of our guests. Smoking is prohibited in the 5 meter area of the Hotel entrance. Please smoke only in designated areas. Please note if you do not observe the smoking rules, the hotel has the right to charge 200 EUR extra fee.
TAXI & AIRPORT TRANSFER RESERVATION: If you would like to order a taxi, or wish to reserve an airport transfer service please contact our reception for more information and reservations.
TELEVISION: You can switch on the TV with the help of the remote control and choose any program from an international selection of channels, which we always adjust to the needs of our guests. All of our rooms are equipped with LCD TV.
TELEPHONE: RECEPTION #0
LOBBY BAR #3
DENTAL CLINIC #10
ROOM TO ROOM DIAL THE ROOM NUMBER
OUTSIDE CALL PRESS „9”, THEN DIAL THE NUMBER DIRECTLY
You can inquire about prices of calling external phone numbers at the reception.
TIME ZONE: The local time in Hungary is based on the Mid- European time (Greenwich Mean Time +1 hour). To find out the exact time, please contact our reception, dial: 0.
TIPPING: The service charges in Hungary are not included in the prices of the hotels and restaurants – unless otherwise indicated. Should you feel that you received a very good service, of course a tip is always welcome. As a general idea 10% to 15% of the total price is recommended.
TOILETRIES: Shaving kit, toothbrush, toothpaste, vanity set and shower cap are available for sale at the reception.
UMBRELLA: Umbrellas are complimentary to use and are available at the reception.
WAKE-UP SERVICE: Please, kindly advise our reception about the time you wish to have the wake up call, dial 0.
WI-FI: In the guest rooms and all common areas you will be able to access the internet via the free of charge WIFI connectivity. For further information please contact the reception.
YOU: No-one is more important to us than YOU. If there is anything we can do for you then please contact our Staff.